QBCC licence no 1203267

Instaco Pty Ltd is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products and services offered by Instaco Pty Ltd. From time to time, we may post product specific privacy notices or materials to explain our services and products in more detail.

Any and all of the details that you provide Instaco Pty Ltd are strictly confidential. The use of all of these details will always be approved by you, unless in the case of legal requirements. Instaco Pty Ltd will not sell or give your information to any third parties not associated with our company directly. By using our site, you agree to the collection and use of information in accordance with this policy. 

Information We Collect and How We Use It 

While using the Instaco Pty Ltd website, we may ask you to provide us with certain information that can be used to contact or identify you. Collection of your personal information can occur through the following interactions:

·       when you access and use our website;

·       when you complete an enquiry form or registration (by phone, in person or electronically);

·       when you communicate with us directly (by email, telephone, direct mail, social media platforms or any other means);

The personal information we collect may include your:

·       Name

·       Delivery/billing address

·       Email address

·       Telephone number

·       Mobile number

·       Browser IP address

·       Your order history

·       Your contact and communication history

The personal information we collect from you will be used for some or all of the following purposes:

·       To provide you with relevant product information

·       Sending you marketing via our newsletter or other marketing channels (only if you have opted-in)

·       Business analysis, reporting and market research

·       Improving our products and services

·       To meet any compliance or regulatory obligations

·       Fraud monitoring and prevention

·       The sale or purchase of assets or business

If we need to use your information for any other purpose unrelated to the above, we will contact you.

Log Data

When you access the Instaco Pty Ltd website, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with our service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.

Opting Out

All marketing and promotional emails from Instaco Pty Ltd will contain an 'Unsubscribe' link at the end of the email to opt out of receiving further messages of that type. Alternatively you can email admin@instaco.com.au with your request to opt out and we will manually remove your details from any future promotional lists.


When you are accessing the internet through a web browser, we may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. 

Links to Third Party Websites

Instaco Pty Ltd privacy policy extends to the information based on our website, however we may have links to external third party sites. Those external sites are not covered by our Privacy Policy and we recommend that you read those policies before using any third party website. If you choose to follow a link to any third party website, this may allow third parties to collect or share your personal data. Instaco Pty Ltd does not accept responsibility or liability for these policies. 

Information Security

Instaco Pty Ltd will only keep your information for as long as reasonably necessary, i.e. for as long as you are a customer, or until such time that you request for your personal information to be removed or deleted.

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Instaco Pty Ltd employees and contractors who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and are subject to discipline if they fail to meet these obligations.

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Get a quote

Please complete the form below so we can respond to your enquiry.
If you would prefer to speak to us over the phone, call Instaco on 07 3277 7749.